Privacy Policy

At Reaveley Cooper Accountants, we take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal data when you use our website or services. We're committed to full transparency and compliance with the UK General Data Protection Regulation (UK GDPR).

Who We Are

Reaveley Cooper Accountants
The Atrium Business Centre,
4 Curtis Road,
Dorking, Surrey, RH4 1XA
Email: accounts@reaveley-cooper.co.uk
Phone: 01306 644899

We are the data controller for any personal information collected through our website or services.

What Personal Data We Collect

We may collect and process the following:

From clients:

• Name, email, phone number, business name

• Financial details (e.g. tax info, bank details, UTR, VAT number)

• Company registration details

• Any information you provide in relation to accounting or tax services

From website visitors:

• IP address and browser type

• Pages visited and time spent on site

• Technical data from cookies (see Cookies & Analytics)

We do not knowingly collect data from children under 16.

How We Use Your Information

We use your data to:

• Provide accounting and tax services

• Respond to enquiries and communicate with you

• Meet legal and regulatory requirements (e.g. HMRC)

• Improve our website and services

• Send relevant updates or offers (only with your consent)

Lawful Basis for Processing

We process data under the following bases:

• Contractual necessity – to deliver services

• Legal obligation – to comply with laws and regulations

• Legitimate interest – to manage and improve our business

• Consent – for marketing emails or cookie tracking (you can withdraw at any time)

How We Store and Protect Your Data

Your data is stored on secure, password-protected systems. We implement appropriate security measures to prevent unauthorised access, loss, or misuse.

We retain client data for at least 6 years, in line with UK tax and accounting regulations.

Sharing Your Data

We may share your data with:

• HMRC or regulatory bodies (as required by law)

• Cloud-based accounting platforms (e.g. Xero, QuickBooks)

• IT and software providers supporting our services

• Website tools like Google Analytics (see below)

We do not sell or trade your personal information. Any third party we work with is contractually required to protect your data.

Cookies & Analytics

Our website uses cookies to enhance your experience and help us understand how visitors use the site.

Google Analytics

We use Google Analytics to track website performance. This includes anonymised data like pages visited, time on site, and device type. Google may process this data on servers outside the UK/EU. You can opt out by using Google’s browser opt-out tool.

Google Fonts

Our site uses Hedvig Letters Serif via Google Fonts. When you visit, your browser may request fonts directly from Google servers. This may result in your IP address being shared with Google. This use is covered by Google’s Privacy Policy.

You can manage your cookie preferences via your browser settings.

Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent

• File a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at accounts@reaveley-cooper.co.uk.

Changes to This Policy

We may update this policy occasionally to reflect changes in law or our business. We recommend checking this page from time to time for updates.

Need more information?
Get in touch: accounts@reaveley-cooper.co.uk